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Refund and Cancellation Policy

Cancelling a plan and requesting a refund.

Cancelling a plan

You may cancel a recurring treatment plan from your account before the next shipment is prepared.

Exact cancellation cut-off times and refund windows are pending confirmation with our fulfillment partner and will be published here before launch: editable placeholder.

Prescription medication

For patient safety, dispensed prescription medication generally cannot be returned or resold.

Review status

This document is an operating summary drafted for the Optimal Life site build and must be reviewed and approved by legal counsel before launch.

Questions about this policy? Contact patient support.