Refund and Cancellation Policy
Cancelling a plan and requesting a refund.
Cancelling a plan
You may cancel a recurring treatment plan from your account before the next shipment is prepared.
Exact cancellation cut-off times and refund windows are pending confirmation with our fulfillment partner and will be published here before launch: editable placeholder.
Prescription medication
For patient safety, dispensed prescription medication generally cannot be returned or resold.
Review status
This document is an operating summary drafted for the Optimal Life site build and must be reviewed and approved by legal counsel before launch.
Questions about this policy? Contact patient support.
